Terms & Conditions 

  1. You agree to pay the appropriate quarterly payment in advance as it falls due. An invoice reminder will be issued in advance of this. 

  2. Your contract start date will be the day Natural Britain receives your first payment.

  3. On receipt of your first payment Natural Britain will commence work on featuring your activity or accommodation on the website and will endeavour to get it live within 14 days of receipt of First Stage Questionnaire, Second Stage Questionnaire and at least 10 good quality images. 

  4. Your contract with Natural Britain has a minimum duration of six months during which you may not end the contract without our agreement. After the minimum duration is complete the contract will continue and you will need to provide us with three months notice to terminate your contract. 

  5. Natural Britain may take your website page down without notice should we receive a serious legitimate complaint about your product/service. Once we receive a satisfactory answer from you and the issue is resolved we will reinstate the page.

  6. Natural Britain may terminate this contract if we do not receive a satisfactory answer in response to a complaint within a reasonable time or if we deem your services/product to be not sustainable or not aligned with the core values of the Natural Britain brand.

  7. If payment is not received by the due date we will endeavour to recover the payment due and remove your listing from the Natural Britain website if payment is not received within 7 days.

  8. You appoint us as an agent to market your product/services to the UK travel industry on a B2B (i.e. Business to Business) basis. 

  9. You will be contacted from time to time by the Natural Britain team to make an introduction to any tour operator who has show interest in your service. Your direct contact details will not be available on the Natural Britain site; this allows us to monitor connections, to ensure an appropriate match is made and to track the success of Natural Britain.

  10. When introductions are made you will endeavour to respond within 24 working hours of initial contact.

  11. You will not share contact details of any tour operator/travel agent that we introduce without prior consent from Natural Britain and the contact.

  12. Natural Britain have the right to use any images or copy that you provide for marketing purposes such as website, EDMs and social media.

  13. Images and copy must accurately reflect the activity, accommodation or services listed on Natural Britain.

  14. Natural Britain purely provides an introduction service to the UK travel trade and is not responsible for the pricing, reservations, dates of operation or health and safety of any activity or accommodation. 

  15. Both Parties shall at all times keep confidential (and take all reasonable steps to procure that its employees and agents shall keep confidential) and shall not at any time for any reason disclose or permit to be disclosed to any person or otherwise make use of or permit to be made use of any information relating to the other Party’s business methods, plans, systems, finances, projects, trade secrets or provision of products or services to which it attaches confidentiality or in respect of which it holds an obligation to a third party.

  16. Any content contained herein and any contract brought into being as a result of usage of  the Natural Britain website are governed by and construed in accordance with English law. Parties to any such contract agree to submit to the exclusive jurisdiction of the courts of England and Wales. All contracts are concluded in English.